We regret to inform you that Lux International Payment System, UAB has made the difficult decision to wind down its operations. As part of the wind-down process, the Company is no longer resuming ordinary payment services and is focusing on the protection and return of customer funds.
Key Information:
· Wind-down activation: the wind-down process will commence from the date of this publication.
· Customer support: our dedicated customer support team will be available to assist you with any queries or concerns throughout the wind-down process.
· Redemption of funds: we encourage you to review your account balances and initiate any necessary fund redemptions to your own external account. Customers who still have funds in their accounts and whose accounts are not subject to restrictions have been informed that the deadline for transferring the remaining funds has been extended until 24.07.2026.
· Communication channels: regular updates and information regarding the wind-down will be communicated through our website and direct emails.
Contact Information: For any inquiries or assistance, please reach out to our customer support team at [email protected].
We understand that these news may raise questions, thus we are committed to ensure transparency throughout this process. Your satisfaction and understanding are of utmost importance to us. Thank you for being a valued part of the LuxPay community, we appreciate your understanding and support during this challenging time.